Got you! 🔥 Thanks for explaining clearly —
Let’s make a better Privacy Policy that fits your real app situation:
👉 Because your app is a POS app for vendors (for order management, tracking, maybe performance/usage data collection),
you DO collect some limited user or system data (for performance, analytics, maybe vendor info if needed).
📜 Updated Privacy Policy for Faavo Market Place (Vendor App)
Effective Date: April 28, 2025
Introduction
Welcome to Faavo Market Place Vendor App ("we," "our," "us").
We respect your privacy and are committed to protecting your information.
This Privacy Policy explains how we collect, use, and protect information when you use our application.
By using our app, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Account Information: such as your business name, contact information, and order details.
Order Management Data: including customer orders, order status, payment methods, and delivery addresses.
Device Information: such as device model, operating system version, and unique device identifiers.
Usage Data: including log data, performance metrics, app interactions, and error reports to help improve the service.
We do not collect sensitive personal information like credit card numbers or national IDs.
How We Use Information
We use the collected information to:
Manage and fulfill orders placed through the app
Improve app functionality, performance, and user experience
Monitor system performance and detect technical issues
Communicate important updates and service notifications to vendors
We do NOT sell, rent, or share your information with third-party companies for marketing purposes.
Data Sharing
We may share limited data with trusted service providers that help us:
Host backend servers
Monitor app performance
Provide analytics services
These partners are obligated to protect your information under strict confidentiality agreements.
Data Security
We take appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, no internet-based app is 100% secure.
We encourage you to also protect your login credentials and devices.
Data Retention
We retain your information only for as long as needed to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
You can request deletion of your account and associated data at any time by contacting us.
Children's Privacy
This app is intended for use by registered vendors only.
We do not knowingly collect personal information from individuals under the age of 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
If we make significant changes, we will notify you via the app or other means.
Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us at:
Faavo Market Place Team
Email: Support@faavo.co.ke